Many insurance policies require a referral from a primary care provider to see a specialist. If your insurance plans require a referral for you to see a physician at Rock Creek Neurosurgery, this must be obtained from your primary care physician prior to your visit. Patients are responsible for making sure a referral is in place before services are rendered. If your insurance requires a referral and it is not obtained at the time of your visit, your appointment will be rescheduled. Our office has staff available if further assistance is needed. For assistance call (801) 609-9310.
Information for primary care providers to make a referral can be found on our Physician Referral Guide.
Our goal is to provide the highest quality service and medical care in a timely manner. In order to maintain this level of quality we have implemented an appointment cancellation policy. This policy enables us to better utilize available appointments for our patients in need of neurosurgical care.
In order to be respectful of the medical needs of the community served by Rock Creek Neurosurgery, please be courteous and call promptly if you are unable to attend an appointment. This time will be reallocated to someone who is in need of treatment. This is how we strive to serve the needs of all our patients.
We request that any cancellation be done at least 24 hours before the time of the appointment, or one working day in advance.
Appointments are in high demand, and your early cancellation will give another person the possibility to have access to timely medical care.
Rock Creek Neurosurgery
15 South 1000 East, Suite 225
Payson, Utah 84651
Tel: (801) 609-9310