All patients are encouraged to verify and confirm with their insurance carrier to make sure that Rock Creek Neurosurgery is in their care network. As a courtesy, we are happy to file insurance claims for our patients.
Rock Creek Neurosurgery can also provide care for patients as an out-of-network provider. The details of your financial responsibility in this instance should be discussed with your insurance company beforehand. We will file a claim to each patient’s primary insurance carrier first and will then submit to any secondary or supplemental insurance plans a patient may have once the primary carrier has paid. We file claims to Workers’ Comp, motor vehicle, and personal injury insurances. Patients can help us file these claims effectively by providing a copy of their current insurance card and all necessary billing information.
For other finance related questions please review the tabs below:
Rock Creek Neurosurgery is a participating provider with these insurance plans:
We accept any insurance that is secondary to medicare and follows medicare guidelines.
Medicaid patients are only scheduled with our office if a physician to physician call is made to Dr. Farley.
Workers Comp Plans
We will work with any of the workers comp plans with the proper referrals through workers comp insurance. If patient does not present with a referral from workers comp patient will be asked to pay a $75.00 copay.
We will work with the auto insurance that belongs to our patient. We do require that patients present at the appointment with both auto insurance and health insurance. If patient does not have health insurance we will ask for a copay of $75 at the time of service.
We do not accept liens.
Military and Veterans
We proudly serve our military and veteran community by contracting will all Tricare programs and all veteran programs. We do require a referral through the insurance.
We are currently not contracted with Select Health.
If you have out of network benefits with Select Health (+ on your card following your plan) we will treat as in network and charge patient the in-network copay for your office visits.
If patient does not have out of network benefits with Select Health, we have a discounted rate for office visits. If it is established that surgery is needed, we will pre-authorize the service and take patient to an in network facility so hospitalization is covered with Select Health. If we can not get authorization for Dr. Farley to perform the surgery we will work with patient on a discounted rate.
We share our patients’ concern over the increasing costs of medical care and thus we strive to keep our fees reasonable and customary. If you have any questions about your bill with Rock Creek Neurosurgery, please ask us. You are responsible for payment of your account even if you have insurance; your insurance contract is an agreement between you and your insurance company.
Depending on your contract with your insurance company, you may be required to make a co-payment or pay a deductible amount. Co-payments are required on the date of service. Insurance payments paid directly to Rock Creek Neurosurgery will be applied to your account. If there is a balance remaining you will receive a billing statement.
Your copayment, coinsurance and deductible are due at the time of your visit on the date of service. If you require surgery, a payment request will be made prior to scheduling. For your convenience, Rock Creek Neurosurgery accepts cash, personal checks, Visa, MasterCard and Discover.
Please remember to bring your insurance card, Medicare or Medicaid card with you to your office visit. If you do not bring your card, we will ask that you pay at the time of your visit.
Your copayment, coinsurance and deductible are due at the time of your visit. If you require surgery, a payment request may be made prior to scheduling. For your convenience, Rock Creek Neurosurgery accepts cash, personal checks, Visa, MasterCard and Discover. If on processing claims through your insurance company, a balance is due you will receive a balance statement. Payment information can be found here. (insert hyperlink)
Your copayment, coinsurance and deductible are due at the time of service. For your convenience, Rock Creek Neurosurgery accepts cash, personal checks, Visa, MasterCard and Discover. Please remember to bring your insurance card, Medicare or Medicaid card with you to your office visit. If you do not bring your card, we will ask that you pay in full at the time of your visit.
If you are being seen for a work-related injury, your claim must first be approved by the Bureau of Workers’ Compensation.
If approved, please provide the following information:
If your claim is pending or not approved, Rock Creek Neurosurgery will submit a claim to your health insurance company. If you do not provide your workers’ compensation claim number, and you do not have health insurance, we will ask that you make payment at the time of your visit.
Make life easy and pay your bill electronically with the Online Bill Payment Service. This is a free service and your information is protected with encrypted security. When you reach the end of the payment process, you will get a confirmation message confirming your actions. Select the “Make Payment” button below to begin your transaction.
Our statements are sent out on a monthly basis through our business office. All charges are due and payable within 30 days of receipt. We accept cash, check, Visa, Master Card, and money orders for payment on your account.
Questions about your bill? Contact us for help.
For further assistance please contact our business office at (801) 609-9310 during our regular office hours, 8:00 a.m. to 5:00 p.m., Monday through Friday.
Rock Creek Neurosurgery
15 South 1000 East, Suite 225
Payson, Utah 84651
Tel: (801) 609-9310